Ministry of Justice – Jordan

Citizens struggled with appointment requirements while staff needed training on the new electronic system and standardized procedures.

Raise citizen awareness of online booking and train staff to manage requests accurately and efficiently.

A cohesive Motion Graphics series split into citizen awareness and internal staff training tracks.

• Analyze legal content and the electronic system interface.
• Create audience-specific scripts for citizens and employees.
• Design characters and animate system workflows.
• Produce expressive narration, sound effects, and calm music.

• Standardized Notary Public workflows.
• Reduced pressure on service centers.
• Improved transparency and user satisfaction.